Terms of Use

These Terms of Use (the "Terms") govern your access to and use of the MarineFlux platform, website, and related services (together, the "Service"). By creating an account, clicking "I agree", or otherwise accessing or using the Service, you accept these Terms. If you do not agree, do not use the Service.

1. Parties and Definitions

The Service is operated by Emre Can Yenikan, trading as "Ballast Yazılım ve Teknoloji", a sole proprietorship established in Türkiye, registered at Küçükbakkalköy Mah. Selvili Sok. No: 4/20, Workon Açık Ofis Bölümü, Ataşehir / İstanbul, Türkiye ("MarineFlux", "we", "us", or "our"). MERSIS No: [MERSIS NO — TO BE ADDED]; Trade Registry No: [TICARET SİCİL NO — TO BE ADDED]; Tax Office / Tax No: [VERGİ DAİRESİ / VKN — TO BE ADDED]. You can reach us at info@marineflux.com.

• "Customer" or "you" means the company or organisation that registers for the Service, on whose behalf the account is opened.
• "Authorised User" means an individual the Customer permits to access the Service under the Customer's account.
• "Account" means the credentials and workspace created for the Customer.
• "Agent" means the AI-assisted procurement agent that forms the core of the Service.
• "Customer Content" means the data, files, messages, and instructions you submit to the Service (for example requisitions, RFQ details, vessel data, and uploaded documents).
• "Supplier" means a third-party vendor contacted, sourced, or transacted with through the Service.

The Service is provided to businesses for use in their trade or profession. It is not directed at consumers.

2. Scope of Service

MarineFlux is an agentic operating system for maritime procurement. The Service helps you source suppliers from MarineFlux's supplier index, draft and dispatch requests for quotation (RFQs), compare quotations, manage the order lifecycle, parse and cross-validate procurement documents, and run compliance-oriented checks on counterparties. New capabilities may be added, changed, or removed over time.

Beta notice. The Service is offered on an evolving, beta basis. Features may change, and outputs — including Agent suggestions, supplier information, parsed document data, and compliance signals — may be incomplete or inaccurate. You are responsible for independently verifying any information before relying on it for a procurement, payment, contractual, or compliance decision.

The Service is a tool that assists your procurement process. MarineFlux is not a party to any purchase, sale, charter, or other contract between you and a Supplier, is not the seller of any goods, and does not guarantee the performance, quality, legality, or delivery of any Supplier or their goods.

3. Account and Your Responsibilities

To use the Service you must register an account with accurate, current, and complete information and keep it up to date. You are responsible for:

• maintaining the confidentiality of your login credentials and for all activity under your Account;
• ensuring every Authorised User complies with these Terms;
• the accuracy of the Customer Content you submit; and
• promptly notifying us at info@marineflux.com of any unauthorised use of your Account or any security breach.

You must be authorised to bind the company you register on behalf of, and each Authorised User must be at least 18 years old and acting in a business capacity.

4. Acceptable Use

You agree not to, and not to permit any Authorised User or third party to:

• use the Service for any unlawful purpose, or in breach of any applicable export-control, sanctions, anti-bribery, or trade law;
• attempt to source, transact with, or pay any counterparty in a manner that would breach sanctions or trade restrictions;
• scrape, copy, harvest, resell, sublicense, or otherwise extract the supplier index or any other MarineFlux data, which is our proprietary intellectual property;
• reverse engineer, decompile, or attempt to derive the source code, models, or underlying structure of the Service;
• introduce malware, conduct automated traffic beyond normal use, probe, or interfere with the integrity or performance of the Service;
• impersonate any person or misrepresent your affiliation; or
• use the Service to send unsolicited, deceptive, fraudulent, or abusive communications to Suppliers or any third party.

We may investigate suspected violations and may suspend or terminate access for conduct that we reasonably believe violates these Terms or harms the Service, other users, or third parties.

5. Customer Content and Licence

As between you and MarineFlux, you retain all rights in your Customer Content. You grant MarineFlux a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, display, and otherwise use your Customer Content solely to provide, secure, maintain, and improve the Service for you, including routing it to the third-party processors listed in Section 6 and described in our Privacy Policy. You represent that you have the rights and permissions necessary to submit your Customer Content and to grant this licence, and that doing so does not violate any law or third-party right.

6. Third-Party Services

The Service relies on third-party providers to function. These currently include Anthropic (AI processing), Twilio SendGrid (email), Google Firebase (database, authentication, and storage), and Vercel (hosting and analytics). These providers process data on our behalf as described in our Privacy Policy and, for business customers, the Data Processing Agreement. Your use of the Service may be subject to those providers' own terms, and their availability is outside our control.

7. Fees

During the current beta period the Service is provided without charge. Paid subscriptions activate at general availability, and we will give you notice before any charge applies to your Account.

When billing activates, the Service is offered as three flat-price subscription tiers, billed in US dollars (USD):

Each tier includes a fixed AI-usage allowance for the billing period, metered from your actual Agent usage. The "typically suited to" guidance is a sizing hint, not a hard cap. If your usage reaches your tier's allowance, the Agent's new procurement actions pause and you may upgrade to the next tier to continue — there is no surprise overage billing; the allowance resets each billing period. Fleet size above ~20 vessels is handled as a custom arrangement.

Payment processing and the seller-of-record arrangement for paid subscriptions will be specified when billing activates. Subscriptions renew automatically for the same period unless cancelled before the renewal date. Except where required by law, fees are non-refundable, and amounts already paid for a billing period are not pro-rated on cancellation. We will give at least 30 days' notice of any price change, which takes effect at your next renewal.

8. AI Agent and Automated Decisioning

The Agent assists your procurement work — it can draft RFQs, contact Suppliers, compare quotations, parse and validate documents, and prepare orders. The Agent's output is advisory. Like all AI systems it can make mistakes, produce inaccurate or incomplete results, or misinterpret a document or message. You must review the Agent's output and remain responsible for every procurement, payment, contractual, and compliance decision.

Consequential actions are gated behind explicit human approval: an order is only confirmed after you review and approve it, sign the purchase order, and the order passes MarineFlux's review and a cancellation window. The Agent does not autonomously commit you to a purchase. Where automated processing meaningfully affects you, you may request human review by contacting info@marineflux.com.

9. Intellectual Property

The Service, including its software, design, the supplier index, aggregated and derived data, trademarks, and all related intellectual property, is owned by MarineFlux or its licensors and is protected by law. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during the term, and nothing more. The "MarineFlux" name and logo may not be used without our prior written consent. We may use aggregated and de-identified data that does not identify you or any individual to operate, analyse, and improve the Service.

10. Disclaimer of Warranties

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, that supplier information is accurate, current, or complete, that Agent output is correct, or that any compliance signal is exhaustive. We are not liable for events beyond our reasonable control, including failures of third-party providers, networks, or force majeure.

11. Limitation of Liability

To the fullest extent permitted by law, MarineFlux will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Service, even if advised of the possibility. MarineFlux's total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the fees you paid to MarineFlux for the Service in the 12 months before the event giving rise to the liability, or (b) USD 100. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

12. Indemnification

You will defend, indemnify, and hold harmless MarineFlux from and against any third-party claims, losses, liabilities, damages, and reasonable expenses (including legal fees) arising out of or relating to your Customer Content, your use of the Service, your breach of these Terms, or your violation of any law or third-party right.

13. Termination and Suspension

You may stop using the Service and close your Account at any time. We may suspend or terminate your access (a) for material breach of these Terms that is not cured within a reasonable period after notice, (b) immediately where required by law or to prevent harm, abuse, or a security or sanctions risk, or (c) on reasonable notice if we discontinue the Service. On termination, your right to use the Service ends. You will have a 30-day window after termination to export your Customer Content, after which it may be deleted, subject to the retention periods described in our Privacy Policy (for example, records we must keep for tax, accounting, or legal-defence purposes). Sections that by their nature should survive termination (including Sections 5, 9, 10, 11, 12, 14, and 15) survive.

14. Disputes and Governing Law

Except as set out below, these Terms and any dispute arising out of or in connection with them are governed by English law, and any such dispute will be finally resolved by arbitration under the Rules of the London Court of International Arbitration (LCIA), seated in London, in English. This reflects the maritime industry's established practice of English law and London arbitration.

Turkish residents. If you are resident in Türkiye, mandatory provisions of Turkish law that apply to you are not affected by the above, and you may bring proceedings in, and be subject to, the competent courts of Istanbul (Çağlayan) to the extent Turkish mandatory rules require.

15. Severability and Entire Agreement

If any provision of these Terms is held unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions remain in full force. These Terms, together with our Privacy Policy, Cookie Policy, and (for business customers) the Data Processing Agreement, are the entire agreement between you and MarineFlux regarding the Service and supersede any prior agreement on that subject.

16. Changes

We may update these Terms from time to time. We will give at least 30 days' notice of material changes by email or in-app notice, and material changes will require you to re-accept the Terms before continuing to use the Service. The "effective" date at the top of this page shows when the current version took effect. Your continued use after a change takes effect constitutes acceptance.

If you have any questions about these Terms, contact us at info@marineflux.com.